Question 1

I've never booked a private chef. Is this experience for me?

Accepted Answer

Absolutely. Our experiences are designed precisely for people looking to celebrate a special occasion in a different way, without the complexity of organising all the details. Share the occasion, your tastes and expectations with us. We take care of the rest. From planning to the final clean-up, every detail is carefully prepared so you can simply enjoy the moment with your guests.

Question 2

What makes this experience different from a restaurant?

Accepted Answer

A restaurant offers a table. We create an experience entirely designed for your occasion, in the comfort and privacy of your own space. We plan, cook, serve and take care of every detail so you can focus solely on the moment.

Question 3

How does the experience work?

Accepted Answer

It all begins with your reservation request. Tell us the date, location, occasion and some preferences. We will be in touch to better understand what you are looking for and, based on that information, we create a personalised proposal for your experience. On the day of the event, we handle everything — from the ingredients and preparation to the service and final clean-up.

Question 4

Is the menu fixed?

Accepted Answer

No. Each experience is designed exclusively for each client. Instead of choosing from pre-set menus, we create a personalised culinary journey according to the occasion, your tastes, dietary restrictions, number of guests and the best ingredients available in season.

Question 5

Can I specify allergies or dietary restrictions?

Accepted Answer

Of course. The safety and comfort of our guests are a priority. All allergies, intolerances and dietary restrictions communicated during the booking process are carefully considered when creating the menu.

Question 6

Can I specify ingredients I like or dislike?

Accepted Answer

Yes. We want the experience to reflect your personal taste. You can indicate ingredients you enjoy, ones you prefer to avoid, or even suggest a style of cooking you would like to explore. From there we create a balanced and fully personalised experience.

Question 7

Can I know the menu in advance?

Accepted Answer

More than choosing dishes, we invite you to share your preferences with us. Personal tastes, favourite ingredients, foods you wish to avoid, dietary restrictions and the occasion you want to celebrate are the starting point for creating the experience. With those guidelines, we develop an exclusive culinary journey, planned in detail and tailored to the moment you want to live. We believe that true personalisation is born from trust. Give us a direction. We create the experience.

Question 8

How many courses does the experience include?

Accepted Answer

There is no fixed number. Each experience is built according to the occasion and the concept defined for the event. The culinary journey may include different moments throughout the meal, carefully crafted to create rhythm, surprise and balance.

Question 9

Is there a maximum number of guests?

Accepted Answer

Our experiences are designed for couples, families and small groups, where it is possible to offer a truly personalised service and constant attention to every detail. If you are looking for an experience for a larger group, please get in touch. We will be happy to review your request and find the best solution for the occasion.

Question 10

I still have questions. Can I speak with you before booking?

Accepted Answer

Yes, of course. We understand that a private chef experience may raise some questions, especially if it is your first time. If you would like to clarify any detail before requesting a proposal, we will be happy to help. You can reach us by phone, WhatsApp or email. There is no commitment. Our goal is to understand what you are looking for, answer your questions and help you decide if this experience is the right choice for your occasion.

Question 11

What is included in the experience?

Accepted Answer

Each experience is carefully planned so you can enjoy the moment without any worries. The service includes personalised planning, ingredient sourcing and purchasing, on-site preparation and cooking, private service, table setting, use of premium crockery, glassware, cutlery and other presentation elements, as well as the final clean-up of the area used. Our goal is simple: to create a complete experience from the first to the last detail.

Question 12

Do I need to provide plates, glasses or utensils?

Accepted Answer

No. We bring everything needed for the experience, including crockery, glassware, cutlery and other presentation elements. If you wish to use your own pieces or have a specific preference, we will be happy to adapt the experience accordingly.

Question 13

Do you set the table?

Accepted Answer

Yes. Whenever applicable, we take care of the table setting and space presentation in an elegant and considered way, so that the experience is worthy of the occasion you wish to celebrate.

Question 14

Is the kitchen left clean at the end?

Accepted Answer

Yes. At the end of the experience we leave the area clean and tidy. We want you to enjoy the moment from start to finish, without worrying about preparation or cleaning after the service. When we are done, the only thing that should remain are the memories of the experience.

Question 15

Are drinks included?

Accepted Answer

Drinks may be included in the personalised proposal, according to the type of experience requested. If you wish, we can include wine pairing, a drinks selection, welcome cocktails or other options agreed upon in advance during the planning of the experience.

Question 16

Where can the experiences take place?

Accepted Answer

Our experiences can be held in private villas, apartments, tourist accommodation, private residences and other private spaces in Madeira. Each venue is assessed in advance to ensure it has the necessary conditions to deliver a comfortable and memorable experience.

Question 17

Is there a minimum or maximum number of guests?

Accepted Answer

Our experiences are especially designed for couples, families and small groups seeking an exclusive setting and a highly personalised service. While each request is reviewed individually, the Chef at Your Table concept was designed for intimate celebrations, where it is possible to give full attention to each guest and every detail of the experience.

Question 18

Can the experience take place in tourist accommodation or hotels?

Accepted Answer

Yes. We regularly work in private villas, local accommodation and holiday apartments. Whenever the accommodation's rules allow, we will be happy to bring the experience to you. If you have any doubts about the chosen venue, we can advise you before confirming the booking.

Question 19

What does the venue need to have?

Accepted Answer

To ensure the best execution of the experience, we only require basic operating conditions, namely access to running water, electricity and a kitchen or adequate space for preparation. If the experience requires any additional requirement, this will be communicated during the planning phase, ensuring everything is ready before the day of the event.

Question 20

Does the kitchen need to be fully equipped?

Accepted Answer

Not necessarily. We bring all the necessary equipment with us. Before the experience we assess the space and confirm with you whether there are any specific requirements, ensuring everything runs smoothly on the day of the event.

Question 21

How far in advance should I book?

Accepted Answer

We recommend booking as early as possible, especially during peak seasons in Madeira. However, whenever our schedule allows, we will do our best to accommodate last-minute requests.

Question 22

How is payment made?

Accepted Answer

Upon acceptance of the personalised proposal, a payment of 50% of the total amount is requested to secure the date. Payment can be made securely via the Stripe platform or, if preferred, by bank transfer. The remaining balance must be settled no later than 48 hours before the experience. Should any additional services or special requests be added after the booking is confirmed, these amounts can be settled on-site by bank card using the Tap to Pay system.

Question 23

Can I change the date of my reservation?

Accepted Answer

Yes. If you need to change the date of the experience, we ask that you contact us as early as possible. Whenever availability allows, we will do our best to reschedule the experience to a new date. Depending on the change requested, it may be necessary to revise the original proposal.

Question 24

What happens in the event of a cancellation?

Accepted Answer

Each experience involves personalised planning, ingredient procurement and exclusive reservation of the date. For this reason, cancellations communicated more than 7 days in advance are entitled to a full refund of the amount paid. Between 7 days and 48 hours before the experience, the deposit is non-refundable. Within the 48 hours before the experience, the full amount is non-refundable. In exceptional circumstances or cases of force majeure, we will always do our best to find an appropriate solution and, wherever viable, reschedule the experience.

Question 25

Can I offer this experience as a gift?

Accepted Answer

Yes. Our Gift Cards allow you to offer a private dining experience for birthdays, wedding anniversaries, honeymoons, marriage proposals or any other special occasion. The recipient can use the gifted amount as credit towards a future reservation, choosing the date and occasion that best suits the moment they wish to celebrate. More than a gift, it is the opportunity to create a memory that will last forever.

Frequently Asked Questions

The Experience

What's Included

Location & Logistics

Reservations & Payments